FREQUENT QUESTIONS

All of SuiteAmerica’s apartments are fully furnished and appointed, offering all the amenities of being at home to make your stay more comfortable and enjoyable. For a complete list of included utilities, furnishings and housewares, please click here.
Please visit our Reserve Now page for details about how to place a reservation request, and what to expect. If you would like to speak with a representative directly, you may reach out to our dedicated Tesla Relocation Coordinator, Lisa Lawhead-Briseno, by calling 1-800-367-9501 ext.140 or by email, TESLA@SuiteAmerica.com
Many of SuiteAmerica’s communities allow pets. Please specify the type of pet in our reservation form. A non-refundable pet fee and pet rent may apply, as well as breed restrictions. If you do bring a pet, make sure all vaccination records are up to date as you will be required to show a copy. If you have additional questions you may reach out to our dedicated Tesla Relocation Coordinator, Lisa Lawhead-Briseno, by calling 1-800-367-9501 ext. 140 or by email, TESLA@SuiteAmerica.com
As an authorized housing provider to Tesla Inc., SuiteAmerica can accept reservations directly. You do not need to go through a Travel Management Company. Please visit the Reserve Now page for further information.
Standard Check In time is 3pm but it can be subject to change to either 4pm or 5pm. Your Housing Confirmation will provide the exact Check In time. Standard Check Out time is 11:59pm, the day of your departure.
A lockbox or electronic keyless entry is the standard method used to access your apartments. Detailed arrival instructions on how to access your keys will be included in your reservation Housing Confirmation prior to your arrival.

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