What are Personal Transition Services?

At SuiteAmerica we go the extra step to make sure your transition is smooth and hassle free.

We stay in contact with you between the time you make your reservation and the time you arrive at your new home, helping you take care of all the details necessary to make your move trouble free.

Is this service always provided?

This service is available by request in select locations.

Is this service provided in all locations?

Currently, this service is available in the San Francisco Bay area.

How do I a request Personal Transition Services?

When booking your apartment, tell the Relocation Coordinator that you're interested in Personal Transition Services.

Is there an extra charge for this service?

There may be a charge for certain services.

Personal Transition Services ***

At SuiteAmerica we go the extra step to ensure your transition to your corporate suite or extended stay apartment is smooth and stress free.

Needs Assessment

Our Personal Transition Representative will contact you prior to your arrival taking away the "unknown" factors.

• Review your confirmation
• Confirm arrival and departure dates
• Arrange transportation if needed
• Assist with your extended family or any special needs
• Assist you when traveling with pets
• Provide customized welcome information
• Have "starter" groceries waiting for you when you arrive

Meet and Greet

In response to the increased needs of today's travelers, we now offer to arrange for a SuiteAmerica representative to welcome you to your new home away from home.

Orientation

In addition to "Meet and Greet", our International travelers often find it helpful to have an orientation which includes:

• Demonstration of all appliances
• How to operate the television, DVD/VCR and cable services
• Proper use of thermostat controls for heating and air conditioning
• Explanation of keys
• Apartment community tour: parking facilities, mailbox and amenities located on site
• Tour of the neighborhood, such as local grocery stores and banks

Settling In

After you're settled in your extended stay suite our PTS representative will make sure you have everything you need for a first-class experience in your new home.

• Contact new resident to ensure they arrived safely
• Confirm you have everything you need for a comfortable stay
• Follow up with you mid-stay and prior to departure
• Provide departure instructions

Concierge Services Available

Planning that special night out? Let SuiteAmerica make all the arrangements. (Fees may be incurred.)

• Recommendations of local restaurants
• Restaurant reservations
• Theater tickets
• Sporting events

Just ask! We are only a phone call away . . .

*** Personal Transition Services are available in select locations